Connectivity RFPs Questions & Answers
Q – Is it an absolute requirement to have dark fibre only?
A – Refer to the following sections in the RFP:
4.2 Link Requirements – Dark Fibre
4.3 Link Requirements – Managed Fibre
4.4 Link Requirements – Wireless
Q – With reference to the campus site list and the POP site list, please provide list that includes the physical address for each site.
A – The revised PoP list with physical addresses: 3 Annexure 2 – TVET College Campus List and PoPs V2.0
Q – Is it acceptable for a service provider to connect a TVET College Campus to a SANReN PoP that is different to those that are suggested, in order to contain the Access Network Circuit within a single region on the service provider network?
A – Please refer to section 5 of the RFP:
The list of recommended PoP’s for the identified Campus sites are set out in Annexure 2.
Proposals for alternative PoP’s that provide better price performance connections may be proposed. A motivation as to why the alternate PoP should be considered shall be included.
Pricing for the most suitable PoP on the recommended list shall be included. Where alternative PoP’s are identified, pricing and motivation shall be included as per the Costing Schedule in Annexure 3.
Q – Will the briefing session be via video conference?
A – A non-compulsory briefing session is scheduled for Tuesday 5 February 2019 at 10h00. Interested parties may join this briefing session at:
The TENET office in Cape Town:
10 Ebenezer Road
The CSIR in Pretoria
CSIR Meraka Institute
Meiring Naude Road
Pretoria (Use the South Gate entrance to access)
You attend either venue and we will video conference between the two venues.
Please review the RFP thoroughly. Also, all queries to be mailed for the RFP@saben.ac.za address.
Q – Please confirm whether a High CAPEX and Low OPEX model will be preferred?
A – Please refer to section 1.5 of the RFP.
“…SABEN will utilize the grant funding to cover the capital expenditures (up-front costs) for the envisaged connections. SABEN will recover the monthly operating costs over the connection service period from the respective TVET Colleges.”
Q – Will a portion of the Monthly Recurring Cost be paid by the TVET for a duration of the contract?
A – The entire monthly recurring cost will be paid by the TVET and affordability to the TVET’s is important.
Q – Is the service provider the one to buy the materials we are using from PoPs to site or SABEN will provide with the funding for materials?
A – SABEN will only be responsible for the equipment we need at our PoPs (e.g. Switches, ENNI’s, Cross Connects). The Service Providers’ are responsible for obtaining their own equipment.
Also note points 8.1.6 , 8.1.11 and 8.1.12 in the RFP.
Q – Do we have to price for monthly service that will be required on site?
A – No.
Q – In Annexure 1 it is stated that the service provider needs to provide the routing information in their response. Is this routing plan a requirement for Dark Fibre and Managed Services as well?
A – For Dark Fibre and Wireless provide as detailed routing information that is available for the evaluation team to understand the solution. For Wireless, also provide the information of all high sites.
For Managed Services provide a logical diagram with as detailed information that is available for the evaluation team to understand the solution.
Q – Does the Response and Mean Time to Repair in the RFP refer to business hours or any hours?
A – Any hours – we understand that in some areas it may be more difficult to meet an MTTR of 8 hours. If this is not possible, the service providers’ to state what is possible.
Q – Under the evaluation criteria, there is a pricing score calculation and a tech score calculation but the ratio of the tech and pricing as a total score is not stated.
A – There will not be a numeric combination of the Technical and Pricing scores. As per section 3 of the Compliance table, ‘3. Award decisions: The resulting total technical and total costing scores (individual and bundled) will allow negotiations with the TVET colleges regarding the most suitable value for money options, based on price performance and affordability. Final decisions on award will be subject to these negotiations.’
Further, referring to the Compliance Table, the Overall Technical Requirements Score – the 260 and 26 are to be adjusted to 250 and 25 as follows ‘The maximum result obtainable for the above table is 250 points. The Overall Requirements Score will be calculated by dividing the result by 25 and rounding up to the next whole number.’
The following is further clarified: Where a proposal is not providing for Dark Fibre and Managed Fibre and Wireless solutions, then the division will be adjusted to accommodate the non-applicable requirements (126.96.36.199 TO 188.8.131.52).
Q – What is preference in terms of Capex vs Opex?
A – This is a Capex funded project. The Opex will be funded by the institutions. Therefore, the Opex will need to be at an affordable rate to the institutions. The evaluation will look at both Capex and Opex as well as the total cost of the proposal.
Q – When will the project be executed?
A – As per paragraph 9.6 in the RFP, a validity period of 6 months is specified to accommodate the full evaluation process. Once RFP’s are submitted they will be evaluated (which will take a considerable amount of time to evaluate 325 sites etc.), we will then have report back sessions with DHET & NSF with recommendations and the final request to proceed. We will then schedule briefing sessions with the 50 TVET’s regarding pricing and agreement on the connections. Only then can connections be approved and purchase orders issued.
Q – Will it be possible to offer a partial solution?
A – Yes – it is not necessary to be able to provide connectivity to all the sites identified in a particular RFP. However the RFP numbering must be followed in the responses.
Q – Are service providers able to provide/quote for a higher capacity to that requested in the RFP?
A – Yes, we are looking for value for money. Provide a response as per the minimum specification in the RFP to enable a like-for-like comparison in the evaluation process. Then separately provide a quote for the higher capacity that you wish to offer.
Q – Will SABEN be willing to disclose what you will be charging for bandwidth so we have a better idea on how to set our pricing?
A – The RFP process is seeking best value for money for connections (Capex and O&M/Opex). Bandwidth charges are additional costs to the TVET colleges and are not under the control of the connection providers.
Q – Can we provide multiple options for the same solution?
A – Yes
Q – For Dark fibre, under SLA active monitoring, is it compulsory to monitor each site and not a major route instead as this will have an impact on cost?
A – For Wireless and Managed Service, service providers’ to actively monitor their own equipment but for Dark Fibre it will actively be managed by SABEN.
Q – The two firm requirements in the RFP i.e. the 9000 MTU and fibre client facing port will impact costs. Can those requirement be reconsidered?
A – Those are the minimum requirements which are compulsory.
Q – Is the single mode compliance compulsory?
A – Yes
Q – Will the TCCP project supply the required small form pluggable modules SFP’s?
A – Yes.
Q – Will SABEN supply the bandwidth?
A – Yes, the service provider provides the carrier network and SABEN will provide the Internet connection.
Q – Will TCCP consider pricing to a particular PoP that supplies commodity networking as part of the solution?
A – SABEN supplies the bandwidth which includes commodity traffic.
Q – Are you looking for a Layer 2 service?
A – Yes, Layer 1 and 2.
Q – Will there be an upfront prepayment to awarded service providers?
A – Refer to RFP section 9.5.1 – Prices are to be provided on the basis of no upfront payments. For successful providers a prepayment limit to a 20% Capex amount may be negotiated.
Q – If a TVET drops off once the contract has been signed will that put the service providers at risk of losing payment?
A – No, SABEN has contracted with the service provider and will recover any incurred amount from the institution.
Q – Will there be any submission extension to the 12 March 2019 deadline?
A – No.
Q – How must we price this? Should we price on the proposal or on the template you guys provided? And earlier on the response say we are not providing monthly service prices whereas on the provided price template there is months of service.
A – It is up to each service provider to price their solution. We cannot advise how much a service provider should price their solution.
You have to use the template we provided. You populate the template with your costing e.g. CAPEX (ex VAT), Monthly O&M (ex VAT), and backhaul costs, Spectrum costs ( for Wirless solutions), etc, according to the headings in the spreadsheet.
Note that there are two worksheets in the spreadsheet – one for individual site pricing and one for bundled pricing. If you do provide bundled pricing you also need to provide the individual pricing – as stated in the RFP.
Review sections 9 (Pricing and Validity) and 10 (Proposal Design and Costing Instructions) in the RFP. Examples are also provided on how to populated the spreadsheet (10.6 and 10.7)
Q – Confirm GPS coordinates for UMG Greytown.
A – Received from DHET:
Near Greytown, 3250
Q – Would it count against the service provider if they enter into a joint venture (JV) with another service provider?
A – It is the service providers decision to enter into a joint venture. The RFP does not prohibit it.