Quick guide to reporting fault:
Helpdesk Support
Quick guide to reporting fault:
- Logging into the SABEN Online Ticketing System.
- Calling the Network Operations Center at:
- GP: 010 880 0788
- CT: 021 205 1900
- EL: 043 050 4949
- Support e-mail: support@saben.ac.za
- Vidyo live video support
User guides and manuals
Check-out the self-help guides below.
- Pointing to the correct DNS server: Configuring TENET forwarder on a local DNS
- Creating traffic graphs for reporting: Creating traffic reports for SABEN beneficiaries
- Enable auto-provisioning of WiFi: Enabling Option 43 in Windows DHCP for Ruckus auto provisioning
- Provisioning a WiFi device: Using the SWIPE app to provision a Ruckus WiFi device
- Enable auto-provisioning of VOIP phones: Enabling Option 66 in Windows DHCP for Yealink auto provisioning
- Configuring VOIP app on smartphone: Configuring Zoiper with a SABEN PBX extension account